The view looking out from the restaurant was good. Although the breakfast spread was reasonably good, I did not have too many choices because I don't take spicy or food with chilli. I liked the fried egg station although the soft boiled eggs that I ordered did not match my expectations i.e. even after doing them again, they were still too cooked. I should have asked for poached eggs instead. The other disappointment was that when the fried egg station was serving Mie Goreng and Kuay Teow Soup on one morning. There was no replenishment of the Kuay Teow Soup when I was there before 9.00 am. I was told that there was no more stock. Also, over the next 2 days, it was not offered again. Mie Goreng was the only option. The only coffee machine that dispenses Expresso, Cappuccino, etc was unfortunately spoilt on my last breakfast. But thankfully the staff was able to get my double-shot Expresso from the kitchen somewhere. The staff were all very polite and friendly. But on Thu 27 Jun, there seemed to be a shortage of serving staff. As I have paid much more for the double-bed executive room, I have expected a better spread of breakfast with more non-spicy food including more salads.
David
มิถุนายน 2567
- It is very near to the cruise centre. - It is very clean - Staff were polite and friendly - They took our feedback and gave us rooms that are relatively close to each other and near to the elevator. - Good security as you need to scan to access your level
Jiahui
กรกฎาคม 2567
1. Nice 2. Convenience.
Zulkifli
เมษายน 2567
- All was good. The bed was comfy for me and my spouse. The staff were very friendly. Ease access via grab from the ferry terminal. Hotel was clean and the facilites were good. I would to personally thank the manager for allow such a smooth stay for me and my spouse.
Mohamed
เมษายน 2567
My love to you remain the same Santika. Spacious, Clean and I got the right vibes since day one. I’m quite particular for the bathroom area and Santika is always exceed my expectations. I didn’t mean to be superstitious but I’ve been in a many hotels and I sometimes get this eerie feelings when something isn’t right with the room. The room I stayed it gives me nothing other than COMFORT. I had a deep sleep even it’s just 5 hours. Keep it up Santika. Keeping the good vibes among the staff… shall I say family? See you all again in the near future.
Nela
กรกฎาคม 2567
I like the breakfast, I liked the view of the restaurant, originally I was supposed to check out super early, and the staff suggested for me to take away the breakfast and gave me two portions. The staff was very friendly and personable and I really enjoyed the stay. The room is super big and comfy too, I love it. Also it is very near to Batam Center, walkable, though I took a cab, and the staff helped me to call a cab.
Xi
สิงหาคม 2567
The location is really close to the ferry terminal, but it’s still quite difficult to reach by foot. The room is clean and big, with comfortable beds.
Melanie
มกราคม 2567
The hotel bed was big, but it was joined by two single beds. Hence a little uncomfortable to sleep as there’s a middle gap. Breakfast selection was little and I booked 3days 2 nights but I only had breakfast coupon for one day The location is really near the ferry terminal
Pineapplecorn
ธันวาคม 2566
BF was nice and theBF location had nice views so it was an overall good feeling at Breakfast. BF Spread was good too. Rooms were nicely spaced and super clean! The only feedback i have would be to have better planning of the lights spacing within the room especially within the toilet. Would definitely recommend to stay here as its clean, and near the ferry terminal/mega mall batam. Bedsheets were nice and soft to the touch and pillow were ok. Not super soft/flat! Well done Hotel Santika!
Lesley
ธันวาคม 2566
This is our 4th time stay as a family since early 2023 and it hasnt disappoint us yet. The rooms are super clean, eventhough its a smoking room, there were no foul smell like u can detect in other hotels.
Mardhiah
มีนาคม 2567