

The view looking out from the restaurant was good. Although the breakfast spread was reasonably good, I did not have too many choices because I don't take spicy or food with chilli. I liked the fried egg station although the soft boiled eggs that I ordered did not match my expectations i.e. even after doing them again, they were still too cooked. I should have asked for poached eggs instead. The other disappointment was that when the fried egg station was serving Mie Goreng and Kuay Teow Soup on one morning. There was no replenishment of the Kuay Teow Soup when I was there before 9.00 am. I was told that there was no more stock. Also, over the next 2 days, it was not offered again. Mie Goreng was the only option. The only coffee machine that dispenses Expresso, Cappuccino, etc was unfortunately spoilt on my last breakfast. But thankfully the staff was able to get my double-shot Expresso from the kitchen somewhere. The staff were all very polite and friendly. But on Thu 27 Jun, there seemed to be a shortage of serving staff. As I have paid much more for the double-bed executive room, I have expected a better spread of breakfast with more non-spicy food including more salads.
David
2024年6月

This hotel is value for money. The staff services were good, everyone is friendly and always helpful. The check-in/check-out was very fast and hassle free. The pool was small, but my child had a lot of fun. The gym is small, with one threadmill and a cycling bike and some accessories. The facilities were very decent for the price I paid. Breakfast selection was decent for the price we paid. We had the top floor of the rooms, with a good view of the sea. The room was spacious, bed is big and comfortable, black-out curtains amazing. Location is near to the jetty and walking distance to Mega Mall. A comfortable stay. Thank you to all staff at the hotel.
Chiew
2025年10月

The hotel location is a walking distance from the ferry terminal (about 7-10 minutes). Smooth check in, staffs are polite. The atmosphere near the lift lobby and throughout the walkway towards my hotel room on the 10th floor smells pleasant. I'm glad that my request for non smoking room and higher floor was accommodated. Room is clean, aircond is working well, bed and pillows are very comfortable. Wide menus of breakfast spread. Will definitely come back again to HS for my next trip to Batam!
Norayni
2025年9月

- It is very near to the cruise centre. - It is very clean - Staff were polite and friendly - They took our feedback and gave us rooms that are relatively close to each other and near to the elevator. - Good security as you need to scan to access your level
Jiahui
2024年7月

1. Nice 2. Convenience.
Zulkifli
2024年4月

My love to you remain the same Santika. Spacious, Clean and I got the right vibes since day one. I’m quite particular for the bathroom area and Santika is always exceed my expectations. I didn’t mean to be superstitious but I’ve been in a many hotels and I sometimes get this eerie feelings when something isn’t right with the room. The room I stayed it gives me nothing other than COMFORT. I had a deep sleep even it’s just 5 hours. Keep it up Santika. Keeping the good vibes among the staff… shall I say family? See you all again in the near future.
Nela
2024年7月

- All was good. The bed was comfy for me and my spouse. The staff were very friendly. Ease access via grab from the ferry terminal. Hotel was clean and the facilites were good. I would to personally thank the manager for allow such a smooth stay for me and my spouse.
Mohamed
2024年4月

I like the breakfast, I liked the view of the restaurant, originally I was supposed to check out super early, and the staff suggested for me to take away the breakfast and gave me two portions. The staff was very friendly and personable and I really enjoyed the stay. The room is super big and comfy too, I love it. Also it is very near to Batam Center, walkable, though I took a cab, and the staff helped me to call a cab.
Xi
2024年8月

fast check in. staffs was nice. room was big as I was upgraded but the window was small. room was clean.bathroom was clean too. water having good power.breakfast was great as it was on 11th floor. able to see the surrounding area.
Mohamed
2025年10月

The location is really close to the ferry terminal, but it’s still quite difficult to reach by foot. The room is clean and big, with comfortable beds.
Melanie
2024年1月